Contact information

Contact Us

We’re always happy to help. Whether you need advice on choosing the right board game, have a question about an existing order, need assistance with personalization, or want to explore a wholesale partnership, our team is here to help.

Our customer support team is always ready to provide personal assistance and knowledgeable answers.

How to Reach Us

The fastest way to reach us is by email. We aim to respond to every message within 24 hours, 7 days a week.

General & Business Inquiries:
info@grossmeisterboard.com

Customer Support:
orders@grossmeisterboard.com

You can also use the contact form below. Simply leave your name, email address, and message, and the appropriate member of our team will get back to you.

What We Can Help With

Choosing the Right Game
Advice on backgammon, chess, dominoes, Go, and other board games based on your preferences and needs.

Custom & Personalized Orders
Assistance with custom designs, initials, logos, engravings, and other personalization options.

Order Status & Tracking
Questions about order processing, shipping, delivery, or tracking information.

Returns & Exchanges
Assistance with returns or exchanges in accordance with our return policy.

Warranty
Support with questions or claims related to product defects and warranty coverage.

Wholesale & Partnerships
Information about becoming a Grossmeister Board reseller, distributor, or business partner.

Business Hours
Our support team is available [Monday–Friday, 9:00 AM – 6:00 PM EST].
Messages received outside these hours, or on weekends and public holidays, are answered on the next business day.

Customer Service & Business Information

STRYI-GROSS MEISTER LLC

29 S New St
Hatboro, PA 19040
United States

Email:
info@grossmeisterboard.com

Customer Support:
orders@grossmeisterboard.com

Phone:
+1 (215) 433-2267

Manufacturing
Grossmeister Board products are handcrafted by skilled artisans in Ukraine.

Manufacturing Facility:
Stryi, Lviv Region, Ukraine.